Privacy policy
The manager of the online store MANTRA - Holistic self care shop, Keti Skok, works through personal supplementary work, which is maintained at the Agency of the Republic of Slovenia for Public Administration Records and Services under serial number 25758, with the personal supplementary work type code B2. In accordance with the Personal Data Protection Act (ZVOP-1-UPB1), we are bound to protect the personal data of our users.
For the business needs of the online store MANTRA - Holistic self care shop, the following user data is collected:
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name and surname,
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adress and post adress,
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e-mail (which is also your username),
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tel. number,
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password in encrypted form,
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other data entered in the online form
For the accuracy of data entered by users that they provide, we are not responsible. We use contact information only in the case when it is necessary to establish contact with the customer and for the occasional sending of informative material.
In order to ensure security, the IP addresses from which users access the website are also collected. At the start of the visit, each user is assigned a cookie for identification and monitoring of the shopping basket. Among other things, the online store can also save other cookies on your computer, such as: user identification number in encrypted form (so that the user can be recognized on the next visit), item rating (if you know which item you rated) in system cookies Google Analytics (website traffic analysis).
All mentioned data, except for cookies, are permanently stored on the server of the MANTRA - Holistic self care shop online store. Session cookies are stored in the server memory only for the duration of the visit and are deleted after a short period of inactivity. Permanent cookies are stored on the visitor's computer.
Cookies allow the manager of the Mantra - Holistic self care shop, online store to keep records of visits to the website, and allow users to better operate the online store. This technology does not collect personal data about individual users. The sole purpose of this is to improve the content and use of the portal.
Mantra - Holistic self care shop will under no circumstances hand over user data to unauthorized persons. Only the user's address will be entrusted to the delivery service (in our case Pošta Slovenije) for delivery purposes. If necessary, we will contact the user via means of remote communication only if the user does not otherwise expressly object to this.
Cookie policy
The website uses cookies to provide a better user experience and monitor visit statistics. Visitors are informed about the use of cookies on their first visit to the website, for the use of some cookies we ask the visitor for his consent. The visitor can change his decision regarding the use of cookies at any time on this website.
The website does not forward cookies to external service providers and does not use them to display advertising messages.
About cookies
Cookies are small text files that a website downloads to your web browser when you visit it. Some cookies are absolutely necessary for the website to function. Cookies do not contain any personal or other data that could be used to identify the user, so we recommend that you consent to their use.
Managing cookies in your browser
Most web browsers automatically accept cookies, and after they expire, the browser automatically deletes the cookies. The user can also manually delete all cookies or cookies for an individual website (domain) or completely disable the use of cookies in the browser. Instructions for deleting cookies or disabling their use can be found in the help section of your web browser. If you completely disable the use of cookies, some functionalities of the website will not work properly.
Payment methods
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credit and debit card
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cash in advance / invoice (additional 2% discount on the tatol value of the cart)